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We're ACES at Service

Top notch service...
We provide factory authorized service for nearly all test chamber manufacturers, including being a Tenney service center for over 30 years. Maintaining our own fleet of 300 rental chambers of various makes, types and sizes is priceless experience for our service department when we head out to service your machines. Our service manager leads a world class team of troubleshooters.

Aircraft is an industry leader in field service support, and are determined to continual improvement in knowledge, technical expertise, and efficiency. We set a high standard by which others can be measured. Our Goal is our devotion to both the customer's immediate needs and long-term cost savings; to be regarded as the customer's strategic partner and further as an indispensable asset to the customer's ongoing operations.

Our service territory...
As superior as our service is, we do have one caveat to being your service partner. We generally only provide on-site service for environmental chambers which are located within a 200 mile radius of our headquarters in Rochester, NY. We do a good deal of service in Upstate New York in the cities of Buffalo, Batavia, Rochester, Syracuse, Corning, Elmira, Binghamton, Utica and Albany. In Pennsylvania, we do a good bit of work in the areas of Erie, Harrisburg, Pittsburg and Scranton. We can also occasionally be found in Toronto or Montreal, Canada. Be aware that most requests for service outside of our core territory are declined.

Remote troubleshooting services...
to do phone consultations to assist with troublesome issues that arise with machines near and far. We have a network of expert chamber service colleagues from around the country, and if we don't know something right offhand, we will certainly know to whom you should turn.

Why ACES is the best value anywhere...
We respond to emergencies immediately and are world-class troubleshooters. We are committed to saving our customers money through wise choices. The counsel we provide our customers is drawn from the perspective of: "How would we proceed if it was OUR money we were spending"?

How to maximize your savings and success...
Ask for service work to be billed on a time and materials basis whenever possible. Minimize bureaucracy and other obstacles to our performing our duties. Follow our recommendations.

Environmental Chamber Manufacturers...
We provide expert care for all the industry's premium manufacturers, including: Allegan, American Research, Associated Environmental, AES, B-M-A, Bemco, Blue M, Cincinnati Sub-Zero, CSZ, Conrad, Despatch, Envirotronics, ESI, Environmental Specialties, Espec, Forma, FTS, Harris, Hotpack, Kelvinator, Labline, Lunaire Environmental, Missimers, Neslab, New Brunswick Scientific, Norlake, PGC Aminco, Polycold, Precision Scientific, RapidTherm, Ransco, Revco, Rush, Russells, Sexton, Shrader Scientific, So-Low, Standard Environmental, SES, Tenney, TestEquity, Thermodynamic Engineering, Thermotron, Virtis, Vista, Webber Environmental, Weiss and Western Environmental.